About Us

We deliver mission-critical business services to
the top financial institutions in the world.


Years of innovation


Trained professionals for offering inbound & outbound call services


Clients from across the world



To be the leader in markets we choose to compete in and be recognized as the most trusted partner to our global clients. We will achieve this by simplifying complex business processes through cutting edge technology and industry leading people practices.



To shape the future of the Business Process Management industry by leading the way in transformational technologies and capabilities. To constantly stay ahead of the curve in order to drive growth for customers, value for investors, enriching experience.


We are solves our clients' toughest challenges by providing unmatched services in strategy, consulting, digital, technology and operations. driving innovation to improve the way the world works and lives.



We operate with trust, transparency, and honesty. “Passion to Perform” is more than just a claim at IMS – it is the way we do business. Our focus is on transforming the experiences of our clients and their customers. We don't accept the status quo – we always aim for more.

Our Journey

Incorporated in August 2007, Stefto has been providing knowledge process outsourcing services to banks and financial institutions for the last 14+ years. With a team of 740+ trained professionals from diverse backgrounds, we offer our prestigious clients the best inbound and outbound calling processes. We have strong field support with four branches; 3 located in Delhi, India and a flagship Performance Centre located in Gurgaon, NCR.

Our Partners

Here are a few of our banking and financial clientele whom we’ve assisted.

With clients from across the world, we help banks and financial institutions address the challenges of today and tomorrow. Whether you want to migrate your operations to the cloud, streamline business processes, reinvent the customer experience or any other service – we can help you. With a state-of-the-art call centre equipped with the latest technologies and cyber security systems, we are experts in delivering businesses processes in a dynamic environment.

Solutions for Businesses

We offer the most comprehensive business processing services designed for banks and financial institutions. Combining the power of technology with human expertise, we deliver the outcomes required by our clients. The highest client retention and repetition rates and excellent customer satisfaction make us the trusted knowledge process outsourcing services providers for top financial institutions worldwide.

Grow with us

At Stefto, we inspire and take care of our people. We are focussed on delivering the best business outcomes for our customers. We build a culture of diversity and inclusion and are dedicated to robust work ethics. At Stefto, we embrace innovative and dynamic people. We provide you with ample opportunities and the proper support to advance your career and amplify customer success.
If this interests you

Here to Help Your Every Business Need.

Through financial clarity, we provide you with the financial confidence you need to achieve.
And, that’s just the beginning.